Privacy Policy

Sea Band is committed to protecting your privacy when you use our on-line, telephone or other services (“Services”).  In this policy we explain how and why we collect your information, what we do with it and what controls you have over our use of it.

ABOUT SEA-BAND LTD

Sea-Band Ltd is a company incorporated under the laws of England & Wales, with company number 3846407.  Our postal address and registered office is 8 Hawley Road, Hinckley, Leicestershire LE10 0PR. VAT Number 424 630768

Sea-Band Ltd is the U.K. Distributor of the Thermoskin range of products.

TYPES OF DATA

In this policy, your data refers to any data relating to you or your representatives that we may process.  Personal data means your data that is personal data, such as, telephone number, email address and postal address, under the General Data Protection Regulation.

OUR COMMITMENT

We are committed to processing your data in accordance with this privacy policy.

 

HOW DO WE COLLECT YOUR DATA?

We collect information about you when you place an order for our products, whether by telephone, email or via our website.

When you browse our site, during which time we may collect information about you, your computer and your use of our website.  Like most websites, we use cookies and other methods to track the way our website is used.

We only collect data that is directly related to your use of our website, so for example, we do not record other websites you may visit.

WHAT DATA DO WE HOLD?

Contact Information

Contact details relating to you, including your postal address, delivery address, telephone number, (including mobiles) and email address.

Payment Information

Information relating to your payment of our goods via our website is not kept by ourselves. We use WorldPay and we are compliant with the Payment Card Industry Data Security Standard, version 3.2

For orders made over the telephone, once payment has been taken, all financial data is immediately destroyed.

Order information

We generate and hold information specific to your order with us, including a record of those orders (purchase history).

 

WHAT DO WE USE YOUR DATA FOR?

We collect your data about you to process your order.

We DO NOT use your data for marketing purposes.

We DO NOT share, sell or forward your data onto third parties.

 

ACCESS TO YOUR INFORMATION?

You have the right to request a copy of the information that we hold about you.  If you would like to request this information –

Email:            hq@sea-band.com

Mail:              Sea-Band Ltd, 8 Hawley Road, Hinckley, Leicestershire LE10 0PR

 

You may ask us to correct or remove this information you think is inaccurate. However, there may be small charge for this service.

 

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitor use of our website and to compile statistical reports on website activity.

 

You can set your browser not to accept cookies, however in a few cases some website features may not function as a result.

 

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this web page.  This policy was last updated on 5th April 2018

 

HOW TO CONTACT US

Telephone: 01455 639750 Monday – Thursday 9.15am – 4.45pm; Friday 9.15am to 3.15pm

Email:            hq@sea-band.com

Mail:              Sea-Band Ltd, 8 Hawley Road, Hinckley, Leicestershire LE10 0PR